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Starting Counseling Is Simpler Than You Think

Reaching out for support can feel like a big step. We keep the path from your first message to your first session clear and unhurried, so you always know what comes next.

Book an Appointment
1

Reach Out

Send a quick request online or call our front desk. Tell us a little about what you are looking for. No detailed history needed yet.

2

Get Matched

Our team helps pair you with a counselor who fits your needs, availability, and preferences. You are never just placed on a list.

3

Your First Session

Meet your counselor in person or by secure telehealth. This first conversation is simply about getting to know you and your story.

4

Ongoing Care

You and your counselor set the goals and the pace together, and revisit them as you grow. Faith can be part of the work, if you want it to be.

Getting Started
A simple path to your first session
1
Find a counselor
Browse our counselors and find the right fit for your needs and availability.
2
Choose self-pay or insurance
Tell us your preference — we'll help you understand what applies to you.
3
Fill out our intake form
A quick, secure intake so we know how to help.
4
We'll reach out
Our front desk contacts you to schedule your first session — often this week. No waitlist.
Start Your Intake
A note on cost & credentialing. If your counselor is still completing credentialing with your insurance, you can begin at our self-pay rate in the meantime, then move to your insurance once it is approved. Our front desk is glad to walk you through what applies to you. No one is turned away for an inability to pay — our Samaritan Fund helps clients with high co-pays or without insurance. Just ask.

Insurance We Accept

We accept most major health insurance plans, along with self-pay. We do not accept EAP plans.

Accepted PlanAlso Known As
Kaiser PermanenteKaiser
CareFirstBlueCross BlueShield
CignaCigna Behavioral Health
OptumUHC / UMR / UnitedHealthcare
Johns HopkinsJohns Hopkins Health Plans
OptimaOptima Health / Sentara
TriCare EastMilitary & family coverage
MagellanMagellan Behavioral Health
MedicaidState Medicaid plans
MedicareTraditional Medicare

Coverage varies by provider and plan. Please contact us to verify your benefits.

Your First Appointment

Your counselor will take time to understand your story, what brought you in, and what you hope for. There is no pressure to have it all figured out.

As Counseling Continues

You will meet regularly and check in on your goals together, adjusting along the way. Progress looks different for everyone, and that is okay.

Resources Along the Way

Between sessions, our client portal and the Tom Rodgerson Resource Library offer tools and encouragement to support your growth.

Ready to Begin?

Take the first step today. We will be glad to walk the rest of the way with you.

Get Started

Our Services

Support for individuals, couples, and families.

Anxiety & Depression
Relationship Issues
Family Therapy
Stress Management
Grief & Loss
Life Transitions
Trauma & PTSD
And more
We offer faith-sensitive care.
Spiritual beliefs are honored, not required.
Learn more about our approach →

Why Counseling?

Support for your mind, heart, and relationships.

Feel better
Improve your mental and emotional well-being.
Stronger relationships
Build healthier connections with others.
Personal growth
Gain tools to navigate life with confidence.
What kind of counseling do you offer?▾
CentrePointe counselors are trained in the same theories and techniques as other mental-health professionals, and can also integrate spiritual issues with treatment when that is helpful to you. We serve individuals, couples, and families across a wide range of concerns.
Will my counseling be confidential?▾
Yes. All client information and records are confidential within the boundaries and standards of professional and legal requirements. Please see our Client Information Packet for HIPAA privacy notices.
How much does it cost?▾
Fees are based on reasonable and customary costs, and health insurance may cover them. When insurance does not, grants through our Samaritan Fund may be available to make counseling affordable.
How long are sessions and how often do we meet?▾
Sessions are 50 minutes in length and usually occur weekly, though your counselor will tailor the schedule to your needs.
Do you offer evening or weekend appointments?▾
Yes. Many of our counselors offer evening and weekend appointments. Because these hours are in demand, you will discuss availability with your counselor during your initial call.
How do I get started?▾
Fill out the Appointment Request Form below or call us at (800) 491-5369 ext. 120. One of our counselors will return your call to answer your questions and, if you wish, schedule your first appointment.
By the Numbers
You’re in good company
~14,000
Sessions / Year
~800
Clients / Year
20+
Insurance Plans
4.5/5.0
Avg Rating
50
Years of Service

Ready to Take the Next Step?

We’re here when you’re ready.

Appointments at our centers or by telehealth.
A calm counseling space

Prefer to Start Online?

Begin your intake online and we’ll match you with the right counselor. It only takes a few minutes.

Get Started
In Case of Emergency
If you are facing a life-threatening emergency/crisis, please call 988 or 911, or go to your nearest emergency room. Do not send an email or call the office.